Resume
Education
University of Arkansas at Little Rock
B.A. Web Design and DevelopmentMinor in IT | Minor in Digital Graphics
Years attended: 2016 - 2020
Graduated: 05/2020
GPA: 3.80
Skills
- Angular
- TypeScript
- JavaScript
- HTML
- CSS
- SCSS
- Figma
- Adobe XD
- Github
- Azure DevOps
- Photoshop
- Illustrator
Experience
Software Engineer I
Windstream 11/2020 - 01/2025
- Collaborated with team to develop customer facing apps using Angular and Typescript
- Devised plans with business leaders to implement new features
- Utilized Swagger to view API details and check functionality for Front End integration
- Refactored aging code in HTML, CSS, and Typescript
- Reviewed Pull Requests and provided feedback using Azure DevOps
- Evaluated app for improvements and planned action items within Scrum for implementation
- Created wireframes with Figma to present ideas and proof of concepts
Professional Assistant I
UADA State Extension Office 02/2020 - 11/2020
- Developed Web Apps using Django, JavaScript, CSS, and HTML
- Programmed apps for internal use and external use
- Designed concepts to be implemented using Adobe XD
- Collaborated with stakeholders to plan new features and designs
- Developed designs to work within WCAG accessibility guidelines and federal laws
Technical Assistant I
UADA State Extension Office 02/2019 - 02/2020
- Supported all 75 counties in Arkansas with technical expertise
- Responded to multiple tickets concurrently
- Solved issues remotely as well as locally
- Created concise and easy to digest instructions for Multi-Factor Authentication
- Collaborated on website redesign writing custom HTML and CSS using OU Campus
- Deployed images to computers and set up computer environments
Help-desk Technician
University of Arkansas College of EIT 08/2016 - 02/2019
- Diagnosed issues in various software and hardware while offering excellent customer service
- Communicated with staff and students in a professional environment
- Solved multiple tickets concurrently and completed them in a timely manner in Spiceworks
- Maintained and updated machines on various operating systems including Mac OS, Windows, and HP Thin Pro
- Supported hardware of machines out of warranty
- Drafted user documentation
- Managed users in Active Directory